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Refund Policy


If we have made a mistake in your purchase order or a part is defective simply contact us and we will correct the issue with a replacement. If the product is no longer available we will refund your money. We apologize in advance for any inconvenience this may have caused you.

All returns must be made within 14 days of the purchase date accompanied by receipt or transaction order number for a refund.
The product must be in its original unopened packaging.

Sewing Machine returns must be within 3 days of purchase and must have all original accessories included. There is a 30% restocking fee on all returned machines that meet these requirements.

             All sales are final on patterns, books, software, special orders, kits, gift cards, thread and cut yardage.

                                                       Special Orders

Special orders require payment in full at the time of order.  All sales are final on special orders.


Class Cancellation Policy


You must pre-register and prepay for all classes to reserve your space. If you wish to bring someone to class with you they must also be pre-registered and prepaid.

Registration can be done online, in person or by phone.

Please contact Jackie’s Quilt Shop at least 5 (five) days prior to the start of a class to receive a refund. Refunds will not be issued for nonattendance.


   In the event a class is cancelled by Jackie’s Quilt Shop all registered clients will be contacted by phone and/or email and a full refund will be issued.

Pricing on Web


Jackie's Quilt Shop is not responsible for any typographical errors related to a product price and reserves the right to change a products price at anytime.


Sewing Machines


Sewing machines are not for commercial use unless clearly stated on the warranty policy. Please refer to the Husqvarna VIKING/SINGER Limited Warranty for all terms and conditions.


Privacy Notice

This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.



Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Damages is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (321) 208-8510 or via

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Dedicated to providing quality products and
service to inspire creativity.

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